In 2013, Vancouver International Airport (VIA) found itself in an excellent position with a new product offering that was gaining market traction and adding new customers consistently. Unfortunately, the system requirements necessary to host and provide services to this new Automated Border Management solution was not designed for mass adoption, and the strains it was […]
Read moreThe difference between creating a product versus creating a program is vast and can make all the difference of success. Preparing for the jump into creating a program requires a specialized skill set and level of experience to ensure that there is product alignment with the business goals and necessary resources are in place. Several […]
Read moreThe desire for fast, secure, and reliable traveler processing at ports of entry has been at the forefront of most air and sea operators, as well as government agencies, tasked with securing their countries borders. Process automation was the only solution to keep up with an ever-growing and demanding travel population inundating airports around the […]
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