Ensuring every allowable travel document is tested and validated is a daunting task and something never attempted by vendors and rather rely on actual live traffic results to be notified of any issues with existing documents in circulation. However, many instances of documents that should not have been accepted at all largely go unnoticed and can remain unresolved for years. Vendors will often say that only the prescribed documents can be used but that is based on a programmatic assumption and confidence in their system and software. The lack of a simple third party audit can create a reputational risk to a port or government agency that can be devastating in today’s world.
Allow DBM to perform a thorough audit of all allowable documents (both basic and electronic) and validate the results against the allowable use case scenarios for the system.